The World is Flat: The Untouchables summary
Friedman states that in the flat world there is no such thing as an American job. There is just a job, and it will go to the best, smartest, most productive, or cheapest
worker, no matter where he or she resides. The key to surviving in a flat world is figuring out how to make yourself an "untouchable." These are the people whose jobs
cannot be outsourced, digitized, or automated. The untouchables in a flat world fall into three categories:
-those who are "special or specialized" such as star athletes, celebrities, brain surgeons, and the top cancer researcher. These are the people who can never be outsourced, automated, or made tradable by electric transfer.
-those who are "localized" and "anchored". These are the people whose jobs must be done in a specific location, either because they require special knowledge or because they require face-to-face interaction. These would include barbers, waiters, dentists, chefs, plumbers, nurses, repairmen, gardeners, divorce lawyers, etc.
-those who were in formerly "middle-class jobs", such as assembly line workers, data entry workers, securities analysts, etc. These are jobs that were once considered nontradable but are now considered tradable thanks to the ten flatteners.
New middle jobs are popping up, but to get and keep these jobs you need certain skills that can make you special, specialized, or anchored, and therefore untouchable.
Such new jobs fall under the following categories:
-great collaborators and orchestrators (those who collaborate with others or orchestrate collaboration between companies)
-great synthesizers (these are people like SEOs)
-the great explainers (managers, teachers, writers, producers, etc. who can see complexity but explain it with simplicity)
-the great leveragers (combining the best of what computers can do with the best of what humans can do)
-the great adaptors (those who can adapt and are versatile)
-the green people (the environmentalists who can figure out how to do things with less energy and fewer emissions)
-the passionate personalizers (such as the lemonade man at Camden Yards who adds a personal" touch to the lemonade)
-the great localizers (small and medium-sized businesses)
worker, no matter where he or she resides. The key to surviving in a flat world is figuring out how to make yourself an "untouchable." These are the people whose jobs
cannot be outsourced, digitized, or automated. The untouchables in a flat world fall into three categories:
-those who are "special or specialized" such as star athletes, celebrities, brain surgeons, and the top cancer researcher. These are the people who can never be outsourced, automated, or made tradable by electric transfer.
-those who are "localized" and "anchored". These are the people whose jobs must be done in a specific location, either because they require special knowledge or because they require face-to-face interaction. These would include barbers, waiters, dentists, chefs, plumbers, nurses, repairmen, gardeners, divorce lawyers, etc.
-those who were in formerly "middle-class jobs", such as assembly line workers, data entry workers, securities analysts, etc. These are jobs that were once considered nontradable but are now considered tradable thanks to the ten flatteners.
New middle jobs are popping up, but to get and keep these jobs you need certain skills that can make you special, specialized, or anchored, and therefore untouchable.
Such new jobs fall under the following categories:
-great collaborators and orchestrators (those who collaborate with others or orchestrate collaboration between companies)
-great synthesizers (these are people like SEOs)
-the great explainers (managers, teachers, writers, producers, etc. who can see complexity but explain it with simplicity)
-the great leveragers (combining the best of what computers can do with the best of what humans can do)
-the great adaptors (those who can adapt and are versatile)
-the green people (the environmentalists who can figure out how to do things with less energy and fewer emissions)
-the passionate personalizers (such as the lemonade man at Camden Yards who adds a personal" touch to the lemonade)
-the great localizers (small and medium-sized businesses)
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